NocoDB cloud - Create connection is grey

External Data Source
1

HI ! I’m trying to connect a personal Postgres database in the cloud app NocoDB.
I wrote every parameters in the integration part, clicked on Test connection, and nothing else appears. I can’t click on Create connection, the button is grey…

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Thanks by advance !

2

Hi @aurelien_chaumet

On clicking test connection you should see button state like following:
image

I believe our request might be hanging because of a firewall etc. if it is not responding immediately.
Make sure to whitelist our IP if your database is behind a firewall.

After successful test you will be able to create the connection.

Thanks

3

Thanks for your quick answer :folded_hands:
The identified IP has been whitelisted and it seems like this in the app :

4

Oh I see, normally we inline the error like following:

image

On unrecognized DB errors we also use popup messages (which we will normalize soon).
Are you sure you are not getting a popup message on right bottom?

Also can you share me details for the database you are trying to connect

  • PG Version
  • Hosted service (RDS, neon etc.) or self-hosted
5

Yes, sure I don’t see any popup message…
PG Version is 9.6
And it’s hosted in a company server

6

For information, I can connect remotely to the database using dBeaver

7

Hi can you check the network tab in browser and share the test connection API response.

8

Sorry for your time, it works now.
It was a mistake of my computer service provider. I am sincerely sorry to have taken you time for this, again thank you for your answers!

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