Error sending email

Self-Host
1

After an user click the “SEND EMAIL” button in NocoDB the “Please check your email to reset the password” message appears on the page but in my self-hosted server occurs:

{“level”:50,“time”:1789992462735,“pid”:13,“hostname”:“f903b5103d12”,“req”:{“id”:“FF923DF5-BBC6-4458-8D05-366B593B049F”,“method”:“POST”,“url”:“/api/v1/auth/password/forgot”},“context”:“_0x276fcd”,“msg”:“Error sending email”}

and no email is sended to the user.

My stack variables are listed below:

services:
nocodb:
image: ‘nocodb/nocodb:latest’
restart: unless-stopped
environment:
NC_AUTH_JWT_SECRET: ‘xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx’
NC_DB: ‘xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx’
NC_DOCKER: ‘0.6’
NC_REDIS_URL: ‘redis://192.168.2.55:6379/4’
NC_TOOL_DIR: ‘/usr/app/data/’
NODE_ENV: ‘production’
PATH: ‘/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin’
PORT: ‘8080’
NC_SMTP_HOST: ‘smtp.gmail.com’
NC_SMTP_PORT: ‘587’
NC_SMTP_USERNAME: 'unionsindicaldeclase@gmail.com’
NC_SMTP_PASSWORD: ‘xxxxxxxxxxxxxxxxxxxxxxxx’
NC_SMTP_SECURE: ‘true’
NC_SITE_URL: ‘xxxxxxxxxxxxxxxxxxxxx’
NC_LOG_LEVEL: “debug”
ports:

  • ‘8080:8080’

What was wrong? Thanks in advance.

Docker logs messages
2

Please check your SMTP settings & SMTP provider if you can find out more why the email is throwing error. Since it self-hosted, its hard for us to figure the exact reason.

And we will improvise the surfacing of error to UI.

3

Hi,

I checked all my SMTP settings & SMTP provider and everything’s ok but again the log only shows:

{“level”:50,“time”:1790058830127,“pid”:12,“hostname”:“fd5a53a08a15”,“req”:{“id”:“88E0871C-D2F5-4029-AFF0-5E02D156AD43”,“method”:“POST”,“url”:“/api/v1/auth/password/forgot”},“context”:“_0x276fcd”,“msg”:“Error sending email”}

Is there a way to have more detail about this error?

Thanks again.

4

Hi,
I probably have the same trouble on my self-install with docker, no reset email sent…

How did you look into it ?

5

1.Get the name, in my case nocodb-nocodb-1:
~# docker ps -a --filter “name=nocodb”
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
8b4873d31fa3 nocodb/nocodb:latest “/usr/bin/dumb-init …” 13 hours ago Up 9 hours 0.0.0.0:8080->8080/tcp, [::]:8080->8080/tcp nocodb-nocodb-1

  1. tail the logs:
    ~# docker logs -f --tail 50 nocodb-nocodb-1

3.Throw the Reset your password page

image
image659×566 23.9 KB

4.Check the logs. In my case:
{“level”:50,“time”:1790109776936,“pid”:13,“hostname”:“8b4873d31fa3”,“req”:{“id”:“861F483B-206D-4CFD-87F0-40826F8B55C7”,“method”:“POST”,“url”:“/api/v1/auth/password/forgot”},“context”:“_0x276fcd”,“msg”:“Error sending email”}